Privacy Policy

Effective Date: April 1, 2025
1. Introduction
PACHIRA COLLECTION is committed to protecting your personal data and your privacy. This privacy policy explains how we collect, use, store, and protect your personal information when you use our website www.pachiracollection.com.

2. Data Controller
The data controller is:
PACHIRA COLLECTION
51 rue du Président Wilson, 92300 Levallois-Perret, France
SIRET: 982538530
Email: contactpachira@gmail.com


3. Information We Collect
We may collect and process the following personal data:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed via secure platforms)
- Order history and preferences
- IP address and browser information (for analytics and security)

4. Purpose of Data Collection
Your personal data is collected for the following purposes:
- Processing and managing orders
- Providing customer service
- Sending order confirmations and updates
- Managing returns and refunds
- Sending newsletters and promotions (with your consent)
- Improving website functionality and user experience
- Ensuring website security and fraud prevention

5. Legal Basis for Processing
We process your data under the following legal bases:
- Performance of a contract
- Legal obligations
- Legitimate interest
- Your consent (for marketing communications)

6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes described above, unless a longer retention period is required by law.

7. Data Sharing
We do not sell your data. However, we may share your information with:
- Payment service providers
- Delivery and logistics partners
- IT and hosting service providers
- Legal or regulatory authorities if required by law

8. Your Rights
You have the following rights regarding your personal data:
- Right to access
- Right to rectification
- Right to erasure (right to be forgotten)
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent at any time

To exercise your rights, contact us at: contactpachira@gmail.com

9. Cookies
Our website uses cookies to enhance your browsing experience. You can choose to accept or refuse cookies through your browser settings. For more details, see our Cookie Policy.

10. Security
We implement appropriate technical and organizational measures to ensure the security of your personal data and prevent unauthorized access.

11. Changes to this Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date.